We make the most important object in America’s favorite game. Big Game Football Factory is the largest American-owned football manufacturer in the United States, and has been in business since 1993. We produce thousands of footballs every day, from pee wee up to pro.
Where is Big Game Football Factory?
Our factory is located in Dallas, Texas, USA.
How are Big Game and Team Issue related?
Team Issue is Big Game Football Factory’s in-house football brand, and is the official football of 3 FBS programs (Utah, Navy, UAB) and over 6,000 high schools nationwide.
How many footballs are produced in your factory?
About 100,000 per year.
Which college football teams use footballs made at the Big Game Football Factory?
Nearly all of them! We’ve made the ball for 11 of the last 12 FBS national champions and 112 FBS programs use a football that comes from our factory. Check out our Who Throws What page to see a clear breakdown of all of the footballs made in our factory.
How many people work in your factory?
Currently we have about 55 skilled craftsmen and women working together to create by hand all the footballs we make.
Can I visit the factory?
Of course! We would love to show every football fan the work that goes into their favorite game. Here is a link to schedule a tour online. It is $20 per person and all reservations must be made more than 24 hours in advance.
Do you have a brick and mortar store?
We have a small store located in our factory that’s open 9 a.m. to 4 p.m. on weekdays, but everything we have in stock is available at biggameusa.com.
Where do you get your leather from?
Cows, born and bred in the USA.
ORDERS
Where is my order?
After checking out of our online store, you should have received an email confirmation for your order. If you haven’t received that, check your spam. Once your order is ready to ship, you will receive another email that will include tracking information. If at any point you can’t find these notifications from Big Game Football Factory, just email info@biggameusa.com to get help. If you order contained a custom Nike football, these can take up to 12 business days to manufacture. For more info, check out our Shipping & Returns page.
Can I pick my order up myself?
If you will be around the DFW Metroplex and would prefer to pickup your order instead of having it shipped, give us a call at 972-292-0700 to see if we can arrange a pickup.
When will my order ship?
If your order is currently in stock, it will typically ship within 72 business hours. If your order is custom, please allow 10-12 business days for assembly before shipping. For more info, check out our Shipping & Returns page.
I purchased a stock item and have not received it yet
To ensure the highest quality, we only make a certain number for all of our stock footballs at any given time. This way we only sell footballs that have been made within the last few weeks instead of being months or years old. If you’re stock football has not shipped yet, we are likely building more to replenish our inventory and it will be shipping out as soon as they are complete and pass our QC inspection.
You bet. Please call 1-972-292-0700 to place an international order.
Do you offer discounts for bulk orders?
It’s common for us to offer bulk orders on select items. Email sales@biggameusa.com or call 1-972-292-0700 for more info.
Do you have a promo code I can use?
We offer a number of promotional codes throughout the year, and we announce each of them on our Twitter, Facebook and Instagram pages. Follow us on social to stay up to date!
SERVICES
Do you replace bladders?
We will replace the bladder on footballs produced in our factory for free within one year of purchase and for $31.99 if the purchase was made over a year ago. We do not replace bladders on footballs bought elsewhere. Our footballs are built with pride and care in our factory in Texas, and we stand by their quality.
Do you replace laces?
We will replace defective laces on footballs produced in our factory for free within one year of purchase and for $15.99 if the purchase was made over a year ago. We do not replace laces on footballs bought elsewhere.
Will you make custom footballs for me, my kid or my team?
We’d love to and that’s what we do best! Custom team orders require a minimum purchase of 12 footballs. Please be sure to provide your billing and shipping information for the most efficient handling of your inquiry. Email sales@biggameusa.com or call 1-972-292-0700 for more info.
Do you make commemorative footballs?
It’s how our business started in the last century, and those footballs are still a huge part of what we do today. Check out our custom football page to submit a summary of what you’d like to do, and a representative will contact you to get started.
GENERAL
Why don’t you carry my favorite team’s footballs?
We love that you’d like to buy your favorite program’s game footballs from the factory where they’re produced. We carry a number of teams in our online store, but due to licensing agreements, we can’t always accommodate every FBS or FCS program in the country.
Are your footballs made with real leather?
Unless a football is specifically listed as composite on our website, then it is crafted with rich, full grain leather from the Horween Leather Company — and skillfully built right here in Texas, USA.
I’m a coach/athlete/influencer/organization/league — will you be a partner or sponsor?
Big Game does not currently offer partnerships or sponsorships.
I’ve seen presidents being presented with a Big Game or Team Issue football. What’s the story behind that?
Each year the team that wins the national championship is invited for a dinner at the White House. For decades a football made right here at the Big Game Football Factory has been presented to the President as a thank you gift from the team. No matter who the president is, it’s a huge honor.
CARE QUESTIONS
How do I take care of my football?
Pre-game your ball with a layer of our Mojo Leather Conditioner, brushed in with a hand brush or power brush. From there, apply a layer of our Red River Mud as often as you feel necessary. Every coach, equipment manager and quarterback is different. Typically, college and pro managers will be applying as often as every week, and how they apply is often down to personal preference. Want to learn more? Watch this video with tips on how to condition your football.
How long should my football last?
Your football’s lifespan will depend on how often you throw it. If your football leather is slick and hard to grip and/or the ball starts to lose its shape, it’s probably time for a new one. We recommend getting a new ball each year, mostly because it’s fun. (Also, keep your football in great shape with our football mud, mojo and brush.) If you’re a QB or Kicker, you know there are few things better than a broken in football! The lifespan will ultimately depend on how much it is used and how well it’s maintained. If you need a tune-up along the way, you can always send it to us for a new bladder or a new set of laces.
